Shipping and Payments

Shipping

Products are delivered via Royal Mail (United Kingdom), or by mail in your respective country. We deliver goods all over the world.

Delivery time for all products is 2 - 7 days (United Kingdom and Europe), or 3 - 12 days (worldwide) from the date of receipt of payment.

Free standard postage & packing applies to all orders with delivery worldwide. 

Payments

In our online shop, you can pay in the currencies GBP, EUR, USD, AUD, CAD, NZD and CZK.

If you want to pay in another currency, you can select any of the listed currencies and pay by card, while your currency will be converted to the selected currency. If you want to pay in another currency by bank transfer, you can contact us and we will add this currency.

Payment for all Products must be by credit card or wire transfer. Payment by credit card will be taken at the time of ordering.

All payment methods are free.

We use the latest Secure Server Technology to ensure that all data submitted through our website is protected to the highest standards. Secure Socket Layer (SSL) encryption is used to ensure that all credit card and transactional information is secure. You can tell when the web page you are using is secure as the letters 'https' will replace 'http' in the browser address window. You will also notice a padlock appear either next to your browser address window or at the bottom of your browser window. Our Payment Service Provider is Stripe – the largest private fintech american multinational financial services and software as a service (SaaS) company dual-headquartered in South San Francisco, California, United States and Dublin, Ireland. Stripe provides a secure payment gateway, processing payments for thousands of online businesses, including ours. Stripe uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. The checkout screens you see on our website simply act as a window (or “frame”) in which Stripe system operates. All of your sensitive data is secured using the industry standard encryption technology known as Secure Socket Layer (SSL). This technology essentially scrambles your data when you transmit it to us to keep your order information secure. Both Herb Style and our third party payments processor Stripe are PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits.  Stripe are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Find out more about shopping securely via Stripe at https://stripe.com/en-cz/resources/more/secure-payment-systems-explained

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